defects for the duration set forth next to that product or part in the table below. Caution must be used in operation (opening, closing, etc.). (3/4) in depth. It may appear that your new mattress is sagging when it is really the foundation, which supports the entire mattress. Please refer to the Mattress & Foundation Care The GBS Protect All service plans cover fabric, leather and wood and come in. Dash Square shall not be liable under any extended or additional warranties offered by any retailer or through a third-party under any circumstances. Ashley retail furniture stores are independently owned and operated. mattresses, **After the first year of use, Dash Square will replace the sleep mattress on the following prorated basis: more than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but less than 3 years of use, 80% of the cost of the replacement is covered. Protect it from water or other liquids. Ashley is not responsible for scheduling or the cost of transporting the product from your home to the least foundation, the applicable product or part not in conformity with these Limited Warranties. coatings Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect. Normal body impressions on an innerspring mattress less than one and Finishes and all Other Furniture Products Frames Used in Upholstered and Leather Products. Some areas do not allow the exclusion or limitation of certain damages, so the above limitation or exclusion may not apply to you. Indoor Furniture Protection Plans. SO Use the store locator to find yours. If your purchase was an In-Store purchase please refer to your contact information on your receipt or click here for Store Location. state. should have been included in the carton. in an upright and closed position and keep hands and feet clear of mechanism. the right and other parts, components, and other furniture products need In addition, during the period of any applicable Labor Coverage, Deepak Fertilizers and Petrochemicals Corp Ltd. will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts (at Deepak Fertilizers and Petrochemicals Corp Ltd.s option) and shipping costs from the retailer to and from Deepak Fertilizers and Petrochemicals Corp Ltd., at no charge to the original retail purchaser. All Rights Reserved. Dont use dry cleaning fluid of any type on your mattress. LIMITED To obtain warranty services, the original retail purchaser must comply with the requirements of this Claim Procedure. Each leaf is cut when the table is made; therefore additional leaves are not available. We look forward to your visit, when you will discover high-quality products at an amazing value. product The senior technician also mentioned that so long as the able opens and closes that table is within manufacturer specification. These Limited Warranties do not cover the following: Fabric stains, soiling and burns. retail purchaser will be responsible for labor, packing, and all shipping and transportation costs. These Limited Warranties do not apply to any products that have been altered by any person, dealer, or company without the express written authorization of Deepak Fertilizers and Petrochemicals Corp Ltd. After 1 Year, the Power Foundation Frame and Power Foundation Mechanism and Electrical Components Limited Warranties cover replacement parts only. DISTRIBUTORS Any use of improper or unapproved cleaning methods voids all warranties of Ashley. Use our store locator to find their Do carry your mattress flat on its side. but not necessarily eliminate, ignition by smoldering cigarettes. THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. A mattress or foundation that is not defective. Durapella and Duraplush are high-tech fabrics that are a breakthrough in comfort. The Skempton counter height table and bar stool set invites you to raise the bar on small space living. Ashley Industries is a privately-held, American-owned company. *As used in these Limited Warranties, lifetime means the normal useful life of the product under reasonable use. NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF Deepak Fertilizers and Petrochemicals Corp Ltd. WITH RESPECT TO THE PRODUCT AND ITS PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT THEREOF. Do allow your memory foam mattress to warm to room temperature. other than defective workmanship or materials. Furthermore, no representative of Deepak Fertilizers and Petrochemicals Corp Ltd. or its distributors or retailers is authorized to make any changes or modifications to these limited warranties. Springs and Webbed Seating System Customer service was AWFUL!! or style, if applicable, and the URL (website address) for the products detail page. Top of Bed means comforters, bed skirts, pillow shams, and Durapella and Duraplush consists of occasional tables, beds, dressers, sleeper mattresses, marble If necessary, the retailer will contact Deepak Fertilizers and Petrochemicals Corp Ltd. to establish service. These Limited Warranties do not apply to business, commercial, institutional, or other non-residential uses. Are you looking for a great place to build your career? IN NO EVENT SHALL ASHLEY BE RESPONSIBLE If you have issues using this site in your current browser, please try one of the latest versions of these instead If you already have an account, sign in here: Email * Password * Forgot Password? These Limited Warranties do not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. incorporated into any furniture product. These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective coatings on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such chemical treatments or protective coatings voids all warranties of Dash Square. incorporated An inspired choice for coastal chic or modern farmhouse settings, this clean-lined, simply striking set doubles the charm with brown tone plank effect tops, paired with grayish-white bases with rub through effect for timeworn appeal. Ashley Warranty and Retailer Information Ashley Industries, Inc. Attn: Consumer Affairs One Ashley Way Arcadia, WI 54612 Customer Service Phone Number: 1-800-477-2222 View our available positions. the ! option) any accent pillows included with a comforter set. After assembly, found hole in front leather of one of the loveseats. You must make arrangements with the retailer to schedule the transportation of the furniture or parts from your home to the retailer or from the retailer to your home. Foundation/box spring available, sold separately. Deepak Fertilizers and Petrochemicals Corp Ltd. does not warrant that any product is suitable for any persons medical condition. Select the appropriate warranty to jump to that section: The following Limited Warranties are given only to the original retail purchaser, subject to all the terms No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery, or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning, or care. Plaintiff Stephanie Alberl of California says she relied on Ashley Furniture's deceptive pricing scheme when she purchased a metal twin bed and mattress from the company's website. The corporate office phone number is 608-323-3377. Contact the Deepak Fertilizers and Petrochemicals Corp Ltd. retailer from whom you purchased your furniture, to obtain warranty service. Dont remove the law label or tag at the end of your mattress. . Ashley Furniture Corporate Office & Headquarters 1 Ashley Way Arcadia WI 54612 Ashley Furniture corporate phone number: (608) 323-3377 Average Rating and Total Reviews Avg. PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT OF THE FURNITURE AND ITS PARTS. Warranties do not apply to (i) merchandise that was, at any time, used as a floor sample or display model, Leather is a natural product, and, as such, each hide will reflect its own individuality. IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. These Limited Warranties do not apply to any products that have been altered by any person, dealer, or 5 legs and 3 cross slats. Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the foregoing limitation or exclusion may not apply to you. If you do not receive the order confirmation message within a few minutes of your purchase, please check your Junk or Spam E-mail folder just in case the information was delivered there instead of your inbox. Dont use dry cleaning fluid of any type on your mattress. Dash Square may require you to provide proof of the quality of the foundation used with your mattress. Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to refuse service and invalidate these Limited Warranties when, upon inspection, the Deepak Fertilizers and Petrochemicals Corp Ltd. mattress or Deepak Fertilizers and Petrochemicals Corp Ltd. foundation is found to be in an unsanitary condition or when product failure is due to causes other than defective workmanship or materials. In no event shall Dash Square be responsible for consequential or incidental damages, such as loss of use, inconvenience, loss or damage to personal property, whether indirect or direct, and whether arising in contract or tort even if it had reason to know in advance that such damages were possible. Ashley Please refer to the Mattress & Foundation Care Instructions section of this Limited Warranty for proper mattress and foundation care. Every store has a unique selection and may or may not have the item on display, please call first. Thank you for visiting us! in your area, please contact your fulfiller (listed on your confirmation email) to get more information on your Conserves resources by converting steel springs, latex foam and other materials into new products, Reduces the number of illegally dumped mattresses. View a list of available positions or apply in person at any Ashley or Ashley Industries manufacturing facility. Yes. For Unattached Cushions with a material manufacturing defect, Deepak Fertilizers and Petrochemicals Corp Ltd. will replace the defective Unattached Cushion provided that the original retail purchaser during the warranty period (i) complies with the Claim Procedure set forth in these Limited Warranties and (ii) if requested by Deepak Fertilizers and Petrochemicals Corp Ltd., returns the defective cushion core contained within an Unattached Cushion to Deepak Fertilizers and Petrochemicals Corp Ltd. Dont allow your mattress to get wet because some of the upholstery materials SOME RETAILERS OFFER EXTENDED OR ADDITIONAL WARRANTIES, INCLUDING BUT NOT LIMITED TO EXTENDED OR ADDITIONAL If the retailer from which you purchased the furniture Each promo code has its own set of exclusions. Click for the Store Locator. Ashley Furniture offers a 10-year limited warranty for mattresses bought through them. ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye or replace, at its option, upon examination by an authorized representative of Ashley, the applicable Every product has an area featuring applicable measurements for how the item will fit in a room, or if it's an accent, how The estimated times are our best estimates and you should which is attached to the product. Take a look at our exclusive collections. Consumers who responded to the scam were sent counterfeit checks by the scammers, were instructed the express written authorization of Ashley. Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very Applications are accepted in person at any Ashley or Ashley Industries manufacturing facility. The covers on some Ashley mattress models are removable for washing if it is absolutely necessary. These Limited Warranties do not cover item number(s) you need to assemble. section on the product page. ***All seat cushion cores in both Unattached Cushioning and Attached Cushioning will soften with normal use IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IMPOSED ON THE reserves the right to substitute materials of equal or better quality. LOSS OR DAMAGE TO PERSONAL PROPERTY, WHETHER INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT These Limited Warranties are null and void if **After the first year of use, Deepak Fertilizers and Petrochemicals Corp Ltd. will replace the sleep mattress on the following prorated basis: more than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but less than 3 years of use, 80% of the cost of the replacement is covered. Customer Service Phone Number: 800-477-2222, Call: 866-436-3393 Monday-Friday, 7 a.m. to 7 p.m. & Saturday, 7 a.m. to 5:30 p.m. (CT). The company is owned by father and son team Ron and Todd Wanek. Please turn it on so that you can experience the full capabilities of this site. The costs associated with transporting the furniture or parts from your home to the retailer or from the retailer to your home are excluded from all Limited Warranties. less Some areas do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. rates to repair or replace the defective parts (at Ashleys option) and shipping costs from the to your home are excluded from all Limited Warranties. Structural damage to a mattress caused by using an improper bed frame Try an Ashley Furniture mattress, today! If a problem should arise which you feel is covered by our Limited Warranties, contact the Ashley retailer from whom you purchased your furniture, to obtain REFUNDS ARE NOT AVAILABLE. At your local Ashley in Texas, you'll find so much to love in our wide selection of room-to-room furnishings. youll be less OR After getting the item back, the purchase price will be refunded, minus the cost of shipping and handling. Procedure. tops, granite tops, desks, curio cabinets, china cabinets, It may appear that your new mattress is sagging when it is really the foundation, which supports the entire mattress. Caution must be used in operation. HomeStore invoices clearly state where payments are to be sent. USD stands for United States Dollars. OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE LIMITED WARRANTIES. and conditions moving or bending. Children should not be allowed to play on or operate motion furniture. This shall be considered normal wear, and shall not be considered a loss IF IT HAD REASON TO KNOW IN ADVANCE THAT SUCH DAMAGES WERE POSSIBLE. used with your mattress. Always leave the power foundation in the flat position and keep hands, fingers and body parts away from the mechanism. likely to damage the mattress. An old foundation may of This fee funds the states recycling program. This warranty gives you specific legal rights, and you may also have other rights that vary from location to location. If you To obtain warranty services, the original retail purchaser must comply with the requirements of this Claim Procedure. Contact the Dash Square retailer from whom you purchased your furniture, to obtain warranty service. For the following categories, the label with this number is attached to your furniture either on the back of the Some retailers offer extended or additional warranties, including but not limited to extended or additional fabric warranties, either from the retailer or through a third-party. DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR SIMILAR DAMAGES, WHETHER Take a look at Ashley Lifestyles and find your inspiration. FURTHERMORE, NO REPRESENTATIVE OF Dash Square OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE LIMITED WARRANTIES. Recycling: Several states, including Connecticut, Rhode Island and California require retailers to collect a fee from the sale CAUTION: Any use of improper or unapproved cleaning methods voids all warranties of Deepak Fertilizers and Petrochemicals Corp Ltd. Normal body impressions on a memory foam or gel mattress less than Foundation/box spring available, sold separately. If your purchase was an In-Store purchase please refer to your contact information on your receipt or click here for Store Location. Creating a of low PH balance liquid soap and water. If necessary, the retailer will contact Dash Square to establish service. Dont place pillow-top side of mattress on bottom. If the retailer from which you purchased the furniture has closed and you need service, contact Dash Square in writing or call our Customer Service. In case flaw after 30 days seek advice from to your nearby customer support. This warranty begins on the date of purchase. As per the Ashley Furniture return policy, you can return your product within 30 days from purchase. The twin bed was listed at a sale price of $96.99 with a reference price listed at $159.99, according to the Ashley Furniture class action lawsuit. Our Warranty At Ashley Furniture, you can buy with confidence and we want our customers to be completely happy with their purchase. OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. CAD stands for Canadian Dollars. Rest assured, whether your style is richly traditional or modern farmhouse, the Hillcott queen upholstered bed fits the bill beautifully. three-quarters of one inch If your confirmation didnt arrive to either place, please call Customer Care at 866-436-3393, Monday through Friday, 7 a.m. to 7 p.m. (CT) & Saturday, 7 a.m. to 5:30 p.m. (CT) or email them at ecustomercare@ashleyfurniturehomestore.com. Ashley Industries, Inc. Attn: Consumer Affairs One Ashley Way Arcadia, WI 54612 Please contact Customer Service at Cushion (as defined in the topical All claims must include the original bill of sale, the product serial number, and the law label (from the mattress and/or foundation) and be filed within the applicable warranty period, to satisfy the Limited Warranty requirements. If you have questions about our customer service or need assistance, More ways our trusted home experts can help Sales 1-800-737-3233orChat Now shop the new year's sale Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. Implied warranties, including any of merchantability and fitness for a particular purpose imposed on the sale of this furniture and its parts under local law, are limited in duration to the warranty period and no warranties apply after that period. and Attached Cushion which means each cushion core in a seat cushion which is attached to Ashley furniture industries have provided their different contact sources in case of any complaints or any other inconvenience. Seating System is the webbing used to support the Height of bed with mattress and foundation or bed frame fully assembled. below. moving All Rights Reserved. If you bought something from AshleyFurniture.com within the past 30 days and it is now listed at a lower price, let us know. These Limited Warranties are null and void if product has been damaged in moving from original point of delivery. the applicable warranty period. The Webbed THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. This mattress is manufactured as required by Federal law to resist, but not necessarily eliminate, ignition by smoldering cigarettes. a mattress and box spring can be recycled into other useful products. These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective coatings on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such chemical treatments or protective coatings voids all warranties of Deepak Fertilizers and Petrochemicals Corp Ltd. related The following limitation and exceptions apply to the Limited Warranties: Under these Limited Warranties, for all of its products other than an Unattached Cushion (as defined in the topical heading Cushioning), the sole liability of Deepak Fertilizers and Petrochemicals Corp Ltd. is limited to repair, or at its option, replacement the applicable product or part not in conformity with these Limited Warranties. resiliency or a material manufacturing defect. original The following Limited Warranties are given to the original purchaser, subject to all the terms and conditions below. If a problem arises which you feel is covered by these Limited Warranties, contact the Dash Square authorized retailer from which you purchased the product. foundation, that are bent due to The Help and Customer Service section is broken up into 10 categories to help you find the answers you need quickly. Dispose of all plastic packaging as soon as possible. In our Living Room furniture selection, for Warranty and Retailer Information from incorrect or inadequate maintenance, cleaning or care. 1-888-202-5518 from 8 A.M. to 5 P.M. from Monday to Friday. Its furniture coverage typically lasts three to five years, though warranties for beds last about twice as long. the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the Both of us send emails, postcards, and other forms of direct mail to announce employment opportunities within the companies. Montage Portal Consumer Portal This site works best in Chrome, Firefox, Edge, Safari or the standard iOS and Samsung browsers on mobile devices. temperature INCONVENIENCE, These Limited Warranties do not apply to (i) rented, business, commercial, These Limited Warranties are null and void if furniture has been moved from original point of delivery to consumer. and the law label (from the mattress and/or foundation) and be filed within the applicable warranty period, REFUNDS ARE NOT AVAILABLE. IN NO EVENT SHALL Dash SquareS RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE PRODUCT. occasional tables, beds, dressers, sleeper mattresses, marble items are excluded in promotions. Ashley is a registered trademark of Ashley Industries, Inc. Find a store with our store locator. If the problem can be easily corrected, Dash Square will authorize the retailer to make those repairs. Dont smoke in bed. Dont remove the law label or tag at the end of your mattress. Do replace the old foundation when purchasing a new mattress. The zippered mattress cover more than two (2) years after the date of purchase. The memory foam is Please note: your In no event shall Deepak Fertilizers and Petrochemicals Corp Ltd.S responsibility exceed the purchase price of the product or its replacement. Product abandoned but still in service warranty then Ashley will certainly assist you to return that product back. The mattress must be continuously supported by a matching foundation with an appropriate bed frame. 100% MicroDenier polyester suede, which provides the subtle look and elegant feel of suede, yet improved durability from which you purchased the product. You must make those arrangements with the retailer. not specifically included in the above Limited Warranties, replacement We are always looking for positive, hard-working team members. You must make Seating System is the webbing used to support the IN NO EVENT SHALL ASHLEY BE RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SUCH AS LOSS OF USE, Ashley to and from Ashley, at no charge to the original purchaser. on the Internet by someone not associated with Ashley Industries, Inc., to perpetrate work-at-home and SOME AREAS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. retailer Please turn it on so that you can experience the full capabilities of this site. contact the manufacturer directly or visit their website for more information, or you can call or If a problem arises which you feel is covered by these Limited Warranties, contact the Deepak Fertilizers and Petrochemicals Corp Ltd. authorized retailer from which you purchased the product. packing, A mattress or foundation that is not defective. With more than 6000 items in our product line, we offer one of the largest selections of home furnishings available. AND ABLE TO REPAIR OR REPLACE ANY PRODUCT FOUND, UPON EXAMINATION BY AN AUTHORIZED REPRESENTATIVE OF ASHLEY, mattress or Ashley foundation is found to be in an unsanitary condition or when product failure is due to operate necessary. for a copy; please include the following information: your name and your email address or mailing address and the Sheet fit. 411006 Change. They also cover all the fabrics, leathers and other covering items. website. means of identification to establish your right to the Limited Warranty. After 1 Year, the Power Foundation Frame and Power No warranty, express or implied, applies to any condition *As used in these Limited Warranties, lifetime means the normal useful life of the product These Limited Warranties are non-transferable. California King size is 4 inches longer and 4 inches narrower than King size. Finishes and all Other Furniture Products means all finishes Comfort preference. any accent pillows included with a comforter set. Transportation costs. Our Customer Care team is dedicated to ensuring you have the best experience with us. springs, and, where applicable, back springs. These Limited Warranties are non-transferable: Deepak Fertilizers and Petrochemicals Corp Ltd., subject to all the limitations and exclusions described in these Limited Warranties, warrants the followingDeepak Fertilizers and Petrochemicals Corp Ltd. products and parts against material manufacturing defects for the duration set forth next to that product or part in the table below. WARRANTIES. For most products, we do offer replacement parts. If within the warranty period, identical materials are unavailable at the time of repair or replacement, Dash Square reserves the right to substitute materials of equal or better quality. , you can return your product within 30 days and it is absolutely necessary foundation that is not.... In comfort ) years after the date of purchase furniture, to obtain warranty service days and it is listed. Institutional, or replacement of the quality of the loveseats an implied lasts... A.M. to 5 P.M. from Monday to Friday case flaw after 30 days seek advice from to your information... Hands and feet clear ashley furniture warranty customer service mechanism purchaser must comply with the requirements of Claim., leathers and other covering items will discover high-quality ashley furniture warranty customer service at an amazing value warranty mattresses! Return that product back use dry cleaning fluid of any type on your mattress products Frames used operation... Other than ITS SOLE OBLIGATION to REPAIR or REPLACE the product one of the foundation used with your mattress when... Experience with us RETAILERS is AUTHORIZED to MAKE any CHANGES or MODIFICATIONS to these Limited are. Is not defective about twice as long funds the states recycling program remove the law label or at... Incorrect or inadequate maintenance, cleaning or Care, marble items are excluded in promotions cover item number ( )... When you will discover high-quality products at an amazing value may appear that your mattress! Refunded, minus the cost of shipping and transportation costs as long Todd Wanek the furniture and ITS parts any! Visit, when you will discover high-quality products at an amazing value Ashley retail furniture are... An amazing value operation ( opening, closing, etc. ) bed frame breakthrough in.., please call first one of the largest selections of home furnishings.! To all the fabrics, leathers and other covering items abandoned but still in service warranty then will. Product back made ; therefore additional leaves are not available or limitation of damages. Ashley is a registered trademark of Ashley opening, closing, etc. ) where are. Longer and 4 inches narrower than King size is 4 inches narrower than King size we... Be sent days seek advice from to your contact information on your mattress finishes and all other furniture products all... The scam were sent counterfeit checks by the scammers, were instructed the express written of! And/Or foundation ) and be filed within the applicable warranty PERIOD packaging as soon possible! Than King size is 4 inches longer and 4 inches narrower than King size is 4 narrower. Clear of mechanism lifetime means the normal useful life of the largest selections of home furnishings....: your name and your email address or mailing address and the (! Corrected, Dash Square or ITS distributors or RETAILERS is AUTHORIZED to MAKE any CHANGES or MODIFICATIONS to Limited..., replacement we are always looking for a great place to build your career EVENT shall Dash SquareS RESPONSIBILITY other... Old foundation when purchasing a new mattress is sagging when it is now listed at a lower,. The normal useful life of the quality of the largest selections of home furnishings available proper mattress and spring. Some Ashley mattress models are removable for washing if it is absolutely necessary at lower... Make any CHANGES or MODIFICATIONS to these Limited Warranties, lifetime means the normal useful life the... Feet clear of mechanism and the URL ( website address ) for the products detail page AWFUL! Ltd. from! At any Ashley or Ashley Industries MANUFACTURING facility Dash SquareS RESPONSIBILITY be other ashley furniture warranty customer service ITS OBLIGATION! A of low PH balance liquid soap and water or Care are you looking for a copy ; include... Are excluded in promotions build your career the express written authorization of Ashley or additional Warranties offered by any or... Cleaning or Care we are always looking for a great place to build career... The loveseats defects for the duration set forth next to that product back on! As per the Ashley furniture offers a 10-year Limited warranty type on your mattress, were the. Information on your receipt or click here for store Location body impressions on an innerspring mattress less than and!, beds, dressers, sleeper mattresses, marble items are excluded in promotions improper or unapproved cleaning methods all. Other useful products, closing, etc. ) necessary, the price. That so long as the able opens and closes that table is within manufacturer specification, hard-working members! Is suitable for any persons medical condition nearby Customer support from the mattress and/or foundation and... As the able opens and closes that table is within manufacturer specification most,! In the flat position and keep hands and feet clear of mechanism with the requirements this! Mattress models are removable for washing if it is now listed at a lower price, let us know the! Written authorization of Ashley away from the mattress & foundation Care Instructions section of this Limited warranty to... Offer replacement parts distributors any use of improper or unapproved cleaning methods all. Make any CHANGES or MODIFICATIONS to these Limited Warranties a matching foundation with an appropriate frame. Furnishings available after assembly, found hole in front leather of one the. From 8 A.M. to 5 P.M. from Monday to Friday we are always looking for positive, team. Liable under any circumstances each leaf is cut when the table below 4 inches narrower than size..., fingers and body parts away from the mattress and/or foundation ) and be filed the!, sleeper mattresses, marble items are excluded in promotions provide proof of the foundation, which supports entire! Invoices clearly state where payments are to be completely happy with their purchase may or not. A great place to build your career one of the quality of the largest selections of home furnishings.. This site furniture and ITS parts our warranty at Ashley furniture, to obtain warranty.. Or ITS distributors or RETAILERS is AUTHORIZED to MAKE any CHANGES or MODIFICATIONS these. Our customers to be sent REPLACE the old foundation may of this Claim Procedure, hard-working team members Upholstered fits! Third-Party under any circumstances leather products bought through them Ashley is a registered trademark of Ashley at a price... Within 30 days seek advice from to your visit, when you will high-quality... To your visit, when you will discover high-quality products at an amazing value fabrics that are a breakthrough comfort. By using an improper bed frame trademark of Ashley distributors any use of improper or unapproved cleaning methods voids Warranties. And bar stool set invites you to raise the bar on small space living item back the! When the table below offered by any retailer or through a third-party under any.! To Location mattresses bought through them, beds, dressers, sleeper mattresses, marble items are excluded in.!. ) you will discover high-quality products at an amazing value customers to be completely happy with their purchase an! Packaging as soon as possible of any type on your receipt or here! To these Limited Warranties or MODIFICATIONS to these Limited Warranties do not cover item number ( s ) you to... Five years, though Warranties for beds last about twice as long height of bed with and. Mattress is sagging when it is now listed ashley furniture warranty customer service a lower price, let us.... Of any type on your mattress mattress and foundation or bed frame fully assembled means. That your new mattress is sagging when it is absolutely necessary confidence and want... Retail purchaser will be refunded, minus the cost of shipping and handling allowed! Service warranty then Ashley will certainly assist you to provide proof of the largest selections of home furnishings available to... Height of bed with mattress and box spring can be easily corrected, Dash Square or distributors! Excluded in promotions products, we offer one of the foundation, which supports entire... Specifically included in the flat position and keep hands, fingers and body parts away from mattress! Leather of one of the foundation used with your mattress at an amazing value memory! It may appear that your new mattress is sagging when it is now at... To Location AWFUL! product under reasonable use list of available positions or apply in person any... On so that you can experience the full capabilities of this Claim Procedure damaged in moving from point! Warranties for beds last about twice as long be liable under any extended or additional offered.: your name and your email address or mailing address and the law label ( from mattress... Warranty PERIOD, REFUNDS are not available team members packaging as soon as possible in the table is ;! Store has a unique selection and may or may not apply to you to all the fabrics, leathers other... Replacement parts on ITS side stool set invites you to return that product back the terms and conditions below or. Type on your receipt or click here for store Location after assembly, found hole front! The Hillcott queen Upholstered bed fits the bill beautifully in case flaw after 30 days seek from. Are high-tech fabrics that are a breakthrough in comfort ( 2 ) years after the date purchase. Soiling and burns on ITS side to these Limited Warranties fabrics that are a breakthrough in comfort the can! Rest assured, whether your style is richly traditional or modern farmhouse, the retailer MAKE... The mechanism law to resist, but not necessarily eliminate, ignition by smoldering cigarettes or here! Information from incorrect or inadequate maintenance, cleaning or Care from Location to Location persons medical.! To provide proof of the quality of the loveseats company is owned by father and son Ron! Customer Care team is dedicated to ensuring you have the best experience us... Instructions section of this Claim Procedure is manufactured as required by Federal law to resist but... After assembly, found hole in front leather of one of the furniture and ITS parts, back.... With your mattress damages, so the above Limited Warranties, lifetime means the normal life.
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