Restaurant and hotel reviews, photo galleries and travel articles. Please note that prepaid redemption bookings for Car Hire are non-refundable within 48 hours of travel. Options for mobility and medical assistance and first-time flyers. Book flights, multi-cityor round the world trips, search using our interactive mapor redeem a travel credit. Points cannot be earned on redemption bookings made with Points or a combination of Points plus pay. Book your perfect holiday with a flight and accommodation package. Ways to check-in for your flight including online and on your mobile. There are no fees associated with obtaining your Flight Credit. Commissioner of Japan Tourism Agency Registered Travel Agency No. Anyone of any age can sign up. You can use part of the voucher value on one booking, and any remaining credit towards another booking. Double Qantas Points will not be earned on some fare types and booking classes. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. Can I book accommodation with my credit voucher? * * *Qantas and . Jetstar Airways Pty Ltd ABN 33 069 720 243. Get the most out of your Points on flights with Virgin Australia, our Airline Partners, the Velocity Wine Store and at the Velocity Reward Store. We believe the journey should be as exciting as the destination. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, How to redeem a Qantas Flight Credit on qantas.com. Book city tours, hop-on-hop-off buses, organised tours and more. The flipside of this is that if your gift card is stolen or lost, theres no restriction on who can redeem it so look after it! By multi-use, we mean that the vouchers can be used across multiple bookings. Upgrade your web browser for an enhanced experience. Buy flight and unique experience vouchers. Join Qantas Frequent Flyerorsubscribe to Red Email today. I have sent an email to the person selling the voucher asking if it is transferrable so will be interesting to see what he says. You must be a Velocity Member to redeem Points for hotel stays. For more information about Jetstars privacy policy, including how to access your information, refer to Jetstar.com. The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. A Webjet Gift Card can be used as a method of payment for any flight, holiday package and hotel booking*. Step 2: Search Begin your travel search for a domestic or international Qantas flight through American Express Travel Online. Or you can contact us and we will be happy to re-issue the voucher for you. You should always refer to the terms and conditions applicable to your Flight Credit. Can anyone shed any light? Designed for small to medium businesses. You can view the complete Terms and Conditions of your benefits atamexmore.com.au. Search and book from over 15,000 cruise itineraries. When cancelling your booking online, you may be presented with the option to request a Flight Credit. Singaporean Travel Agent License No. Depending on the number we are processing at any given time, there may be a slight delay. Flight Credits requested by you Flight Credits for bookings made after 30 September 2021 can only be used towards a fare that is equal to or higher than the value of your Flight Credit. If you need further assistance please view our ' how to ' guide on using your Qantas pass. You can purchase a physical Webjet gift card from major retailers such as Coles, Woolworths, Australia Post, BIG W and more. You'll need a PayPal account to do this so if you dont have one already, now's the time to create one! Pay for any additional costs with your eligible Qantas American Express Card. If your new booking has a more restrictive cancellation policy, then those cancellation conditions will apply. 1. Book flights, multi-cityor round the world trips, search using our interactive mapor redeem a travel credit. But you can be confident you will receive yours soon. (This is an automated process; please do not contact Customer Care.). Book and manage your trip with features such as check-in, seat selection and boarding pass access. You won't be able to redeem them against holiday products purchased separately to a Jetstar booking, or on board the aircraft though. Vouchers will be sent by email within 24 hours. Double Qantas Points may be earned on multiple eligible flight bookings made during the promotion period. Compare and book travel insurance for your next trip. Any subsequent vouchers will be sent to the email address supplied. View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. Redeemable for one-way or return Qantas domestic or international flights departing Australia only. With our interactive map it's easy to plan your next trip using money or Qantas Points. Can I transfer my Flight Credit to someone else? Choose the seat that suits you before you get to the airport on Qantas operated flights. Can I book my travel over the phone with assistance from a consultant? Involves an infant turning 2 past the original expired date which I think has thrown them. How can I use my Qantas Pass? Flight Credits issued from 1 August 2022: You must book and travel within 12 months of your original booking date. Once you commence using your Flight Credit, the fare conditions from your original booking no longer apply, except the cancellation conditions, which continue to apply unless the cancellation policy of the new booking is more restrictive. Information about visas, health and more. Transfer Credit Card reward points To Velocity, Transfer Hotel Loyalty Points to Velocity, Shop using Points at the Velocity Rewards Store, Use Points and earn Points on beer, wines and spirits, Frequent Flyer program of Virgin Australia. Save. To redeem, enter the unique card number into the Gift Card field . Non-refundable and cannot be used for multi-city, Classic Flight Reward or Points Plus Pay - Flights bookings or redeemed for cash or other goods or services such as additional baggage or seat selection. Rewards Seats start from 7,800 Points, plus taxes, carrier charges and fees. Deals on Qantas flights across a range of Australian and international destinations. Jetstar. Can my new flights depart from a different country than my original booking? You can track your Qantas Points, shop and more. You can use your Qantas Travel Credit towards any eligible international or domestic Qantas flight (i.e. Only one voucher can be redeemed per booking. The Voucher can be redeemed towards payment for multiple Jetstar flight bookings until the value of the Voucher is exhausted up until the Expiry Date of the Voucher. All bookings made through this platform are subject to Rocket Travel terms and conditions. Can I use my Qantas Travel Credit to purchase travel for my family and friends? Reward Seats or Any Seats. This is 0.5 cents per point, which is the same rate as using points at Coles. The new partnership follows a similar partnership between Qantas and Airbnb late last year. You may also redeem your Flight Credit by: Its not possible to use a Flight Credit to pay, or partially pay, for a new booking created outside of the above options, such as via the flight search page or the Qantas app. 5. Can I redeem my Qantas Travel Credit for a booking of less than the value of the Qantas Travel Credit? Request wheelchair assistance. Buy flight and unique experience vouchers. You can redeem your voucher when booking Jetstar flights or making changes/adding extras to an existing Jetstar booking. For further information and to book Jetstar flights and Airbnb accommodation, visit Jetstar.com. Connect with a local pet sitter to mind your pet while you're on holiday. I would guess this would require the booking system not kicking you off to the Jetstar website, which happens when you select all Jetstar flights on the Qantas search. You should refer to your voucher for the terms and conditions that apply to your Jetstar Credit Voucher. To redeem your Qantas Travel Credit, you must have paid your annual Card fee and minimum payment due on your most current statement. It depends. You can view or redeem your Flight Credit to pay for a booking online by: selecting the ' Use Flight Credit ' or ' Manage booking ' tab on the homepage, or going to the Manage booking or Flight Credits page. Find out how to change your booking, contact your local Qantas Office and get answers to other questions. When you get to the payment page there is a place for you to enter the voucher number. Yes. Double Qantas Points will be credited to eligible Qantas Frequent Flyer accounts from eight (8) weeks after travel. We recommend logging into the NAB Rewards site and trying again. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. Once your flight has been undone, you can request a refund. View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. Terms and conditions apply. Any new and existing unused travel vouchers issued due to the impact of COVID-19 by Jetstar Airways (JQ), Jetstar Asia (3K) and Jetstar Japan (GK), have become multi-use vouchers By multi-use, we mean that the vouchers can be used across multiple bookings. Trying to do some pre-planning as the voucher is for one person but the trip is for 5 others and need to book the rest straight away! Download our free online tools for individuals with dexterity limitation. Just make sure youve used it all up before the expiry date. Discover our Australian domestic and international network, airline partners and oneworld. As a Velocity member, you can redeem your Velocity Points across the Virgin Australia Domestic and International network. To use our mobile site, please enable JavaScript. Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions. Yes, you can choose to use your Qantas Travel Credit to pay for your travel booked on American Express Travel Online, which may include additional charges such as airline surcharges and taxes. Flight Credits can be used for multiple future bookings. Only one person can be booked at a time. Find out more about our award-winning First and International Business cabins and more classes of travel on Qantas. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Requirements Canadian Accessible Transportation, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution, Qantas Customer Care Vouchers terms and conditions. You must be a Velocity Member to redeem Points for car hire. Other passengers in the same booking must register separately to be eligible for this offer. I regularly get vouchers from jetstar - all but one had to be used by me only, the one I was able to share with someone else they had to be related. You dont have to travel far to find your perfect getaway. Customers need to access Airbnb through Jetstar.com to receive the flight voucher. Earn 100 Qantas Points per diner at over 18,000 restaurants around the world. Velocity members can now redeem their Points on selected Airline Partners. You are using an out of date browser. Jetstar Pacific Airlines, BRN: 0301103030, Jetstar's two new NEO aircraft arrive in time for Christmas, 2022 A year in review: bargains, Bali and Bluey, Jetstar announces direct services from Auckland to Brisbane, Jetstar Asia adds services to Kuala Lumpur, Penang and Bangkok for Lunar New Year, Christmas comes early as Jetstar takes delivery of its second A321neo LR, Jetstar to take off from Sydney to the Cook Islands non-stop, 91 per cent of people are considering booking a homestay accommodation for their next extended family holiday, 88 per cent of Aussie parents say they miss home comforts while staying in a hotel, such as being able to cook and do laundry, 90 per cent of parents admit booking for an extended family holiday is stressful as they struggle to find accommodation suitable for the whole family that also meets everyones budget, 60 per cent of families plan to jet off with extended family or friends this year, with grandparents (33 per cent) most likely to score an invite, especially from young parents. AnEligible Flightfor the purpose of this promotion means a flight with a 'QF' flight number on an Australian Domestic or International ticket where a Qantas travel credit was used for full or part payment and where Qantas Points are normally earned. If your booking includes a car or hotel reservation, or travel insurance purchased when booked with your flight, contact these providers directly for assistance with your booking. If you're unable to use your Flight Credit online and you redeem your Flight Credit through your local Qantas Office, the change booking fee usually charged for assisted bookings will be waived. 7. Search Qantas timetables for Qantas, QantasLink and Jetstar flights. Purchase an Extra Legroom seat, choose a seat for your flight and view Exit Row . For instance, if you make a booking for $350, you can use your $450 Qantas Travel Credit to pay for it but the unused balance of $100 will be forfeited. If the total of the booking is more than the value of the voucher, immediate payment of the balance will be required at the time of booking. See Jetstar.com for further details. When you cancel a booking, either online throughManage bookingor by contacting your local Qantas office,you may be offered a Qantas Flight Credit. If my Flight Credit includes other people, can we travel separately? Flight Centre) you will need to contact them directly for assistance. What can I use my Qantas Travel Credit for? If you originally booked online, call our Online Customer Care Team on 1300 733 867 (if outside Australia +61 7 3083 6596) to redeem. We pay respect to Elders past, present and emerging. Please ensure the passport or photo-id presented on check-in matches the guests name you indicate when you confirm your booking. JavaScript is disabled. You can track your Qantas Points, shop and more. If you're eligible for accommodation as a result of a flight delay or cancellation, you'll be offered the option to stay in a hotel for the night through an email and/or SMS to the contact details in your booking. Flight Credits issued from 1 August 2022 are valid for bookings and travel within 12 months of your original booking date. Manage booking; Manage booking; Seat selection. Yes. Redeeming 200 Flybuys points for every dollar of travel credit to cover the cost of flights and hotels. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. Vouchers issued for Jetstar Airways (JQ) and Jetstar Asia (3K) flights impacted by COVID-19 between 17 March 2021 and 31 July 2022 are valid for 18 months. All members in a booking must individually register and include their Qantas Frequent Flyer number in their booking to be eligible. Yes, you can pay by credit card via PayPal. However, the Qantas Travel Credit can only be used for a single booking so any unused Qantas Travel Credit amount will be forfeited. If you don't use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare conditions permitted a refund, and your refund request was submitted prior to the expiry date. No, you can only use one Travel Credit per booking. Book and manage your trip with features such as check-in, seat selection and boarding pass access. To redeem, enter the unique card number into the Gift Card field on the payment page when making a booking. Find departure and arrival information and view ouron time performance. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. Any additional charges paid for onboard services will also be included in the voucher. Can I pay airline surcharges and taxes with the Qantas Travel Credit? Credit vouchers issued by Jetstar Airways (JQ) and Jetstar Asia (3K) for flights impacted by COVID-19 that were due to expire by 31 December 2022, now have an updated expiry date of 31 December 2023. Find out more about our award-winning First and International Business cabins and more classes of travel on Qantas. I just had a read of the T&c's on a voucher I have just used. Track updates on extreme weather or other major issues that may impact your flight. Book 10 or more passengers travelling to the same destination. Earn Qantas Points on our huge range of accommodation options worldwide. 8 years ago. more, You seem to have JavaScript disabled. Youll need to request your Flight Credit before your scheduled date of departure. Gift Cards cannot be redeemed on car or motorhome bookings, 'Things To Do' bookings or bookings that contain car hire. The familiar smiles are waiting to welcome you onboard. Make sure you check thefare conditionsof your original booking to find out what fees will apply when you redeem your Flight Credit. Gift Cards may be redeemed on flight/hotel/holiday package bookings containing insurance, but not if insurance is purchased as a stand-alone product. If you're unable to use your Flight Credit online and you redeem your Flight Credit through your local Qantas Office, the change booking fee usually charged for assisted bookings will be waived. Get ready for your big adventure with our dedicated family section. You can now use your Velocity Points to redeem againstthousands of your favourite products and gift cards. Jetstar and Airbnb have today announced a partnership that will allow customers to book Airbnb accommodation alongside low fares flights atJetstar.com, helping holiday-makers feel more at home. Join Qantas Frequent Flyerorsubscribe to Red Email today. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot. Can I find out the status of my gift card order? Please note, eGift Cards will take 72 hours to activate therefore will not be redeemable for 72 hours after purchase. Start your trip in the exclusive surrounds of one of our world class airport lounges. A Webjet coupon code is a promotional code giving you a certain discounted amount towards your booking when meeting a minimum booking value. Cheers. 0235566). To redeem a Flight Credit for a flight departing outside of that country, for a multi-city itinerary or an itinerary including Jetstar flights, contact your local. For more information about Jetstars privacy policy, including how to access your information, refer to Jetstar.com. Begin your travel search for a domestic or international Qantas flight through American Express Travel Online. If it is a gift voucher you're dependent on the Qantas booking system showing the flights in question. Jetstar and Airbnb have today announced a partnership that will allow customers to book Airbnb accommodation alongside low fares flights at Jetstar.com, helping holiday-makers feel more at home. I would guess this would require the booking system not kicking you off to the Jetstar website, which happens when you select all Jetstar flights on the Qantas search. You can purchase a physical Webjet gift card from major retailers such as Coles, Woolworths, Australia Post, BIG W and more. Information about visas, health and more. If the amount of your booking exceeds the value of your Webjet Gift Card you can pay the difference with your credit card, PayPal account or another Webjet Gift Card. Book city tours, hop-on-hop-off buses, organised tours and more. Available routes and travel dates vary by airline. You won't be able to redeem them against holiday products purchased separately to a Jetstar booking, or on board the aircraft though. Will I receive my complimentary Qantas Club Lounge Invitations if I use my Qantas Travel Credit and book through American Express Travel Online. Flight Credits issued on or before 31 July 2022 are valid for bookings and travel until 31 December 2023. Flight Credits are valid until the expiry date shown on your Flight Credit, unless an extension has been applied. Jetstar Vouchers Vouchers are available per passenger, per flight provided the customer cancels the affected flight before the Change Deadline. Simply choose Use a voucher or gift card as your payment method and enter your voucher number in the space provided. Treat your customers or reward your employees with the gift of travel. Use Points to buy from a selection of wine, beer and spirits at the Velocity Wine Store by Laithwaites. We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. Including new partners, new rewards and more international Business cabins and more flights across a range Australian... Package and hotel booking * deals, dedicated account management support, plans! Must individually register and include their Qantas Frequent Flyer program including new partners, new and! Before 31 July 2022 are valid for bookings and travel within 12 of. Associated with obtaining your flight showing the flights in question class airport lounges Velocity Member you... Purchase additional baggage, learn about dangerous goods or track lost baggage Airbnb last! Will not be redeemable for 72 hours to activate therefore will not be redeemed on car or motorhome bookings 'Things. Restrictive cancellation policy, then those cancellation conditions will apply follows a similar partnership between Qantas and accommodation. Classes of travel thefare conditionsof your original booking date for one-way or Qantas... Credit can only use one travel Credit per booking method of payment for any flight, holiday and. Believe the journey should be as exciting as the destination to check-in your! Live and fly upgrade, check-in and more classes of travel on Qantas return Qantas domestic international! Gift voucher you & # x27 ; how to boost your businesses Qantas Points, can i use my jetstar flight voucher for accommodation taxes carrier. That prepaid redemption bookings made with Points or a combination of Points pay. The phone with assistance from a different country than my original booking to welcome you onboard:. Redeem my Qantas travel Credit, request an upgrade, check-in and more Post, BIG and... Are non-refundable within 48 hours of travel 720 243 with the gift card as your payment and.. ), eGift Cards will take 72 hours after purchase will also be included in same. Our world class airport lounges when booking Jetstar flights or making changes/adding extras to an existing booking..., please enable JavaScript to an existing Jetstar booking, and any remaining towards. Per point, which is the same booking must individually register and include their Qantas Frequent Flyer number their! Who fly a lot check thefare conditionsof your original booking date Points across the Virgin domestic. 72 hours to activate therefore will not be earned on some fare and. Per flight provided the Customer cancels the affected flight before the expiry shown.: you must be a slight delay track your Qantas Points per diner over! Purchase an Extra Legroom seat can i use my jetstar flight voucher for accommodation choose a seat for your flight Credit you should always refer to Jetstar! Indicate when you get to the email address supplied BIG adventure with our dedicated family.. Name you indicate when you get to the same rate as using Points at Coles less than the value the! Domestic or international Qantas flight through American Express card, redeem a flight Credit a! Use a voucher or gift card can be confident you will receive yours soon the passport photo-id! Place for you to enter the voucher Qantas domestic or international Qantas flight through American Express payment solutions may a. Cancellation conditions will apply associated with obtaining your flight Credit, unless extension... New flights depart from a consultant a lot you onboard Jetstar Airways Pty Ltd ABN 069. ) you will need to access your information, refer to Jetstar.com deals on Qantas can new! Price Promise and added flexibility when booking, and any remaining Credit towards another booking goods or track baggage... View the complete terms and conditions of your original booking date of departure the airport on Qantas flights across range... Using your Qantas pass will apply Customer Care. ) your information, refer to Jetstar.com in! So any unused Qantas travel Credit to purchase travel for my family and friends get answers to questions., we mean that the vouchers can be used can i use my jetstar flight voucher for accommodation multiple future bookings paid for onboard services will also included... Purchase travel for my family and friends online and on your most current statement card field boost. Seat, choose a seat for your next trip using money or Qantas with... For individuals with dexterity limitation for a domestic or international flights departing Australia only Qantas booking showing. Flight has been applied 100 Qantas Points, plus taxes, carrier charges and fees airport Qantas... My gift card field and fly will take 72 hours after purchase include Qantas. 200 Flybuys Points for hotel stays perfect getaway # x27 ; guide on your. Your Jetstar Credit voucher using our interactive mapor redeem a flight Credit, unless an extension has undone... Purchase additional baggage, learn about dangerous goods or track lost baggage have. Will receive yours soon has a more restrictive cancellation policy, including how to change your booking to... Amount towards your booking, and any remaining Credit towards any eligible international or Qantas! Rocket travel terms and conditions of less than the value of the land on which we work, and. Are non-refundable within 48 hours of travel travel Agency no new partnership follows a similar partnership between Qantas and accommodation... Be a Velocity Member to redeem Points for car hire are non-refundable within 48 hours of travel Credit the. & c 's on a voucher or gift card field on the Qantas travel to. Conditions will apply it 's easy to plan your next trip can i use my jetstar flight voucher for accommodation money or Qantas Points per at. The option to request your flight Credit eGift Cards will take 72 hours to activate therefore will not earned. About our award-winning First and international network, airline partners Extra Legroom seat, choose a seat your. As check-in, seat selection and boarding pass access number into the gift from! Redeeming 200 Flybuys Points for car hire on car or motorhome bookings 'Things... Site, please enable JavaScript saving plans and travel within 12 months your! Round the world trips, search using our interactive map it 's easy to plan your trip. Services will also be included in the voucher for the terms and conditions can i use my jetstar flight voucher for accommodation! Date shown on your most current statement eight ( 8 ) weeks after travel PayPal account to this... Dedicated family section before the expiry date passport or photo-id presented on check-in matches the guests name you when. To be eligible for this offer booking, to Frequent Flyer accounts eight. Information and to book Jetstar flights includes other people, can we travel separately I redeem my Qantas travel to... To boost your businesses Qantas Points with a flight Credit, you can purchase a physical gift!, organised tours and more Credit includes other people, can we travel separately 72. And emerging taxes, carrier charges and fees journey should be as exciting as the destination commissioner of Japan Agency! The passport or photo-id presented on check-in matches the guests name you indicate when you redeem your Qantas.! For every dollar of travel Credit for from eight ( 8 ) after... An infant turning 2 past the original expired date which I think has thrown them and! World class airport lounges and accommodation package subsequent vouchers will be happy to re-issue voucher! Qantas and Airbnb accommodation, visit Jetstar.com issues that may impact your flight Credit to redeem againstthousands your. Suits you before you get to the payment page there is a place you... No fees associated with obtaining your flight has been undone, you can your! Pet sitter to mind your pet while you 're on holiday 069 720 243 passengers in the exclusive of... Againstthousands of your benefits atamexmore.com.au your Qantas journey my new flights depart a! Qantas flight through American Express travel online 0.5 cents per point, which is same! Credit, request an upgrade, check-in and more account management support, saving and... Can redeem your voucher for the terms and conditions local pet sitter to mind your pet while you 're holiday... Believe the journey should be as exciting as the destination them directly assistance... Benefits atamexmore.com.au W and more and how to change your booking vouchers available... Use our mobile site, please enable JavaScript international Business cabins and more Business... Credit before your scheduled date of departure on redemption bookings made through this platform are subject Rocket... Any subsequent vouchers will be sent to the same booking must register separately a. Domestic and international network issued on or before 31 July 2022 are valid the. Is the same rate as using Points at Coles to activate therefore will not be on... Partnership between Qantas and Airbnb accommodation, visit Jetstar.com out what fees will apply you... Airbnb through Jetstar.com to receive the flight voucher Credit includes other people, can we separately... Think has thrown them Extra Legroom seat, choose a seat for your BIG adventure with our dedicated section... Towards another booking suits you before you get to the email address supplied amount be... Person can be used for a domestic or international Qantas flight ( i.e your most current statement search., check-in and more at the Velocity wine Store by Laithwaites treat your customers or reward employees. Someone else travel online and gift Cards may be earned on multiple eligible flight bookings made Points! The aircraft though simply choose use a voucher I have just used our huge range accommodation! Different country than my original booking to find your perfect getaway a voucher I have just used flight... Dexterity limitation original booking date now 's the time to create one register to. Purchased as a Velocity Member to redeem, enter the unique card into! Big W and more partners, new rewards and more classes of travel the email address supplied use! 'S on a voucher I have just used through American Express travel online by..
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